top of page

optimizing healthcare

People

Is our team performing  repetitive and/or low value work? How can we repurpose our team to increase patient and clinician satisfaction?

 

Process

Do we have effective processes to minimize errors and optimize productivity? How can we shorten our revenue cycle and patient turnaround times?

Data

Do we trust our data to make important decisions? Are we leveraging our data effectively to drive decisions? Are we effectively managing our data?

Technology

Have we optimized our legacy IT assets? Are there emerging technologies that can catapult our productivity? 

blueprint bg.png

our blueprint approach

  • Project Kickoff

  • Business process owner interview

  • Process & systems/applications inventory

  • Business process SME level workshops

  • Identify business criteria for platform selection activities if needed

  • IT application support workshops

navy-background-lines-dots.jpeg

design

navy-background-lines-dots.jpeg

deliver

  • Perform cost benefit analysis (CBA) of key interventions and document qualitative and quantitative assumptions

  • Produce interventions heat map to prioritize all planned interventions

  • Create a roadmap outlining the program timeline including all dependencies

  • Collaborate with leadership to produce the business case content summarizing all innovations

  • Executive report out and collaboration finalize next steps for program launch

navy-background-lines-dots.jpeg

Discover

  • Gather current state performance data

  • Identify opportunities for process improvements

  • Overlay interventions against current state to illustrate areas for automation and optimization

  • Conduct business process SME and process owner reviews

  • Finalize platform selection to support automation journey

  • Evaluate the impact of interventions on KPIs to inform the CBA exercise

DELIVERABLES

Intervention Catalog

SIPOC & Needs

Baseline Metrics

Business Case & CBA

Reimagined To Be State

Executive Report

Project Charter

SHORT TERM revenue

2X 

  • Determine Needs, Detailed As Is

    • Project Kickoff

    • Business process owner interview

    • Process & systems/applications inventory

    • Business process SME level workshops

    • Identify business criteria for platform selection activities if needed

    • IT application support workshops

  • Performance Baselines, To be Ideation

    • Gather current state performance data

    • Identify opportunities for process improvements

    • Overlay interventions against current state to illustrate areas for automation and optimization

    • Conduct business process SME and process owner reviews

    • Finalize platform selection to support automation journey

    • Evaluate the impact of interventions on KPIs to inform the CBA exercise

  • Cost Benefit Analysis, Prioritized Roadmap

    • Perform cost benefit analysis (CBA) of key interventions and document qualitative and quantitative assumptions

    • Produce interventions heat map to prioritize all planned interventions

    • Create a roadmap outlining the program timeline including all dependencies

    • Collaborate with leadership to produce the business case content summarizing all innovations

    • Executive report out and collaboration finalize next steps for program launch

LONG TERM revenue

6X 

bottom of page